Free audits · How it works
How a free audit works
A free reputation health audit is a small, honest snapshot — not a full history, not a promise, and not a sales trap.
- You ask for one.
Tell us your business name and where customers find you online.
- We look at a small sample.
At most 5 reviews per place — that is the maximum sample Google Places returns. We never claim to have read your whole review history, and we never store review text against Google's rules.
- A human checks it.
Findings are reviewed for accuracy and policy before anything is written up. Anything uncertain is marked UNKNOWN, not guessed.
- You get a plain-language report.
What's working, what's hurting you, and what — if anything — can be challenged under the platform's own rules.
- You decide.
No obligation. If you want help, we open a case with evidence; if a review can't be challenged, we say so.
Limits, stated plainly
What a free audit never does
- It never deletes, hides or edits a review — only the platform can do that.
- It never guarantees a removal or a star-rating increase.
- It never scrapes Google Maps or stores review text in breach of Google's terms.
- It never contacts your customers.